State Farm® Insurance Agent Peggy Bates
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ana Limon
May 12, 2026
1
out of
5
rating by Ana Limon
"I am not sure how Peggy has all these great reviews, I have emailed her twice and called her office with no response. I am paying $382 in insurance and I get no responses at all."
Jonathan Arteaga
May 1, 2026
5
out of
5
rating by Jonathan Arteaga
"Angie was so helpful and patient, quick to answer any questions i had and was always listening to my concerns and providing feedback. She made getting my car insured so easy and was very kind. I definitely recommend her for anything insurance"
We responded:
" Thank you for the amazing review, Jonathan! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
crissi romero
April 27, 2026
5
out of
5
rating by crissi romero
"Peggy Bates was quick and efficient, Peggy stated I would be contacted within the hour. I was Jessica was exceptional great assisting with the follow up and completed/processed my request. All done within the hour! Great team! Thank you both!"
We responded:
"Crissi, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Peggy Bates’s Team!"
Evi lopez
April 27, 2026
5
out of
5
rating by Evi lopez
"I been with State Farm office for about 30 years. I usually talk to Angie Gonzalez with any questions and Peggy Bates . Thank you Ladies for always helping me all these years . Thank you State Farm ."
We responded:
"Thank you for the amazing review, Evi! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Genesis & Manny Trucking, Inc
April 8, 2026
5
out of
5
rating by Genesis & Manny Trucking, Inc
"Jazmine great customer service"
We responded:
"Thank you for the amazing review, Genesis! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Anthony Castro
April 1, 2026
5
out of
5
rating by Anthony Castro
"My partner and I have had an amazing experience with State Farm! From the start, their customer service has been outstanding everyone we’ve spoken to has been friendly, knowledgeable, and genuinely helpful. They take the time to explain everything clearly and make sure we feel confident in our coverage. The pricing has also been very reasonable for the level of service and protection we’re getting, which was really important to us. It’s great knowing we’re getting good value without sacrificing quality. Overall, we’re both extremely happy with our decision to go with State Farm and feel well taken care of. Highly recommend to anyone looking for reliable insurance and top-tier customer service!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Peggy Bates’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Peggy Bates’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Lem Lockett
March 30, 2026
5
out of
5
rating by Lem Lockett
"Peggy and her staff always handle my auto insurance needs in a timely and professional manner. I would advise anyone seeking auto insurance to use this agency!"
We responded:
"Thank you for the amazing review, Lem! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Andrea Wells-Cole
February 10, 2026
5
out of
5
rating by Andrea Wells-Cole
"Staff very friendly and helpful"
We responded:
" Thank you for taking the time to leave such a great review, Andrea. We strive for excellence in all things insurance and are grateful for your positive feedback. "
rocio sandoval
February 2, 2026
5
out of
5
rating by rocio sandoval
"Angie helped me and she is wonderful, definitely recommend this office for your insurance needs"
We responded:
"Thanks so much for the amazing review, rocio! We really appreciate your support here in Santa Ana . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Peggy Bates’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Santa Ana . "
Anita Almazan
January 29, 2026
5
out of
5
rating by Anita Almazan
"Peggy Bates – State Farm insurance agency I receive excellent service from Angie and Peggy whenever there is an issue that needs attention. They respond back to me with Information needed to resolve the issue in a timely manner. And they are friendly and knowledgeable also."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Peggy Bates’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
Kenneth Benson
January 28, 2026
5
out of
5
rating by Kenneth Benson
"I have only good things to say, regarding the State Farm team at State Farm team really handles the business and as a State Farm customer. It’s nice to know that they’re truly on the consumer side, As well as businesses."
We responded:
"Thank you so much for the 5-stars, Kenneth! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Orlando Rodriguez
January 27, 2026
5
out of
5
rating by Orlando Rodriguez
"Angie made the process of removing a vehicle I sold from my policy fast and over the phone."
We responded:
"Orlando, We are grateful and appreciate the time you took to leave your review. We appreciate your recognition and will do our best to keep up the great work! We look forward to providing you with more great experiences in the near future. Sincerely, Angie "
Viviana Herrera
January 13, 2026
5
out of
5
rating by Viviana Herrera
"I have been with Peggy Bates for several years now. Always such a great experience working with all of the staff there. Thank you all for your outstanding work and for being so responsive to any question and/or concern I may have."
We responded:
"Greetings Viviana, Thank you for taking the time to share your experience. We're thrilled that you had a great experience at our location. We're always happy to assist so don't hesitate to reach out to us if you need anything. Thanks again and we look forward to seeing you again soon."
Martha Perez
December 23, 2025
5
out of
5
rating by Martha Perez
"My Insurance agent Peggy Bates and Angie Aguirre make the best team at State Farm Insurance! They are very knowledgeable, professional, and prompt. They have been helping our family for 30+ years. We highly recommend them ❤️"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Peggy Bates’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
A.T.R TOPETTE
December 12, 2025
5
out of
5
rating by A.T.R TOPETTE
"Good quality customer service"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Jaydee Franco
December 10, 2025
5
out of
5
rating by Jaydee Franco
"When I called Clarissa answered my questions perfectly! And was a great help."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Gabriela Solis
November 25, 2025
5
out of
5
rating by Gabriela Solis
"Great service"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Yurika Rojas
November 15, 2025
5
out of
5
rating by Yurika Rojas
"Angelica Aguirre es muy diligente y excelente Atención al cliente."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Brian Johnson
November 14, 2025
5
out of
5
rating by Brian Johnson
"Great experience"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Janine J
November 7, 2025
5
out of
5
rating by Janine J
"Angie was absolutely wonderful to work with! She made the entire process simple, quick, and flexible. Her professionalism and friendly attitude made everything go smoothly. Excellent customer service. I highly recommend this State Farm office to anyone looking for reliable and helpful insurance support!"
We responded:
"Janine, Thank you for wonderful review. It is our pleasure and privilege to serve the insurance needs of you and your family. I am happy to hear that you experienced great customer service as that is our goal every day. "
Ily Ana
October 31, 2025
5
out of
5
rating by Ily Ana
"I've never been treated so good by an insurance company until today! Angie set the bar so high I never want to talk to anyone else about my insurance unless it's with her. She is so sweet and helped me with everything I needed. Thanks Angie you're literally the BEST!!!!!!!!!!!!! If I could give a thousands stars I would! :)"
We responded:
"Ily, Thank you for the great review. I agree with you. Angie is the best. She takes great pride in taking care of our State Farm customers. We are happy to have you and Jonathan as part of our State Farm family. "
Christian Gastelum
October 10, 2025
5
out of
5
rating by Christian Gastelum
"Very helpful and considerate of their customers and creating a comfortable and easy environment for both long time and new customers."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Bob Nabors
October 10, 2025
5
out of
5
rating by Bob Nabors
"The process was quick and easy. Angie was very helpful."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Deloris Roberts
October 10, 2025
5
out of
5
rating by Deloris Roberts
"The staff there is really nice and courteous, they really go out of their way to help you with whatever issues you have. I really love that Office and I really suggest that you go there."
We responded:
"Ms. Roberts, Thank you for the 5-Star review. We have taken care of 4 generations of your family over the years. We appreciate the trust you have in our office. Thank you for being part of our State Farm Family. "
Evelyn Perez
October 4, 2025
5
out of
5
rating by Evelyn Perez
"Angie is the best. Helped with all the questions I had and provided information without being overwhelming. Just perfect. Thank you so much!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"